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Customer service:

If you have any queries on how to use our site or order from us, please send a message to us by filling up the below form. Our team are available from 9 am to 5 pm every work day.

Due to high volumes over the holiday period, please expect a longer wait time for responses from our customer service team. We are doing our best to get back to all enquires as soon as possible.


We are always looking for ways to improve and would love to hear your opinions. Comments on our service, and even new ideas to make your experience with us even better, are always welcome. You can let us know what you think by sending us a message or interacting with us on our social media.


If you would like to discuss working in partnership with NOVELTY, feel free to contact us anytime.

We would like to hear from you.


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